Privacy Policy for Zen Yoga London
At Zen Yoga London, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, participate in our classes, or interact with our services. We believe in transparency and want you to feel fully informed and confident in how your data is handled.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: This includes your name, email address, phone number, and postal address, which you provide when registering for classes, signing up for newsletters, or contacting us directly.
- Health Information: For your safety and to tailor our yoga instruction, we may ask about your health conditions, injuries, or previous yoga experience. This sensitive data is treated with the utmost confidentiality.
- Payment Information: When you make a purchase (e.g., class passes, memberships), we collect payment details. Please note that we do not store full credit card numbers on our servers; this is handled securely by third-party payment processors.
- Website Usage Data: We automatically collect information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Communication Data: Records of your correspondence with us, such as emails or messages sent through our contact forms.
We only collect information that is necessary for the purposes outlined in this policy and always with your consent where required.
How We Use Your Information
To Manage Your Bookings
We use your personal data to process your class registrations, manage your schedule, and send you important updates about your bookings.
To Personalize Your Experience
Understanding your health and preferences helps us provide a safer and more tailored yoga experience, ensuring classes meet your individual needs.
For Communication
We use your contact information to respond to your inquiries, send newsletters (if you've opted in), and provide essential service-related announcements.
To Improve Our Services
Aggregated and anonymized usage data helps us understand website traffic and user behavior, allowing us to enhance our offerings and website functionality.
For Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
To Ensure Security
Your data helps us maintain the security and integrity of our website and services, protecting against fraud and unauthorized access.
Data Sharing and Disclosure
Zen Yoga London respects your privacy and will not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
Circumstances under which we might disclose your data include:
- With your explicit consent.
- To comply with legal obligations, such as subpoenas or court orders.
- To protect the rights, property, or safety of Zen Yoga London, our users, or others.
- In connection with a merger, acquisition, or sale of assets, where your data might be transferred to the new entity.
Your Rights and Choices
Access Your Data
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a clear and understandable format.
Rectify Inaccurate Data
If you believe any of the information we hold about you is inaccurate or incomplete, you have the right to request its correction or update.
Request Deletion
Under certain circumstances, you can request that we erase your personal data from our records. This is also known as the "right to be forgotten."
Object to Processing
You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
Zen Yoga London reserves the right to update this Privacy Policy at any time. When we do, we will revise the "last updated" date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Continued use of our website or services after any changes signifies your acceptance of the updated terms.
Last updated: [Insert Current Date Here]
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please do not hesitate to contact us. We are here to help and clarify any concerns you may have regarding your data privacy.
Zen Yoga London
123 Yoga Lane, Islington, London, N1 9XX